LG Uplus is collaborating with Hyundai Elevator to enhance an AI-based remote monitoring system for elevators and to establish a future-oriented elevator service ecosystem.
On September 15, LG Uplus and Hyundai Elevator signed a memorandum of understanding at the Hyundai Group Building in Jongno-gu, Seoul, to cooperate on wireless services and AI security for the smart remote monitoring platform.
The two companies will apply LG Uplus's Machine-to-Machine (M2M) services to Hyundai Elevator's smart remote monitoring platform, MIRI, to improve the stability of remote monitoring.
To ensure safe elevator use, they will also pilot an emergency communication service model that incorporates AI voice recognition technology.
In environments where malfunctioning emergency communication could delay responses to urgent situations, the AI will initially analyze the call content, allowing dedicated staff to respond immediately to emergencies.
Additionally, the collaboration will strengthen security measures. They are exploring ways to integrate LG Uplus's security monitoring services and cloud-based network and integrated security platform (U+ SASE) into Hyundai Elevator's MIRI.
Both companies plan to continue pursuing digital innovation projects aimed at enhancing the safety and convenience of elevator users while improving operational efficiency.
Im Jang-hyuk, head of the Enterprise Customer Group at LG Uplus, stated, "This collaboration is significant as it innovates the elevator remote monitoring system by organically combining stable wireless communication with AI and security. We will continue to work closely with Hyundai Elevator to identify various innovative projects that enhance customer safety and convenience."
In 2023, LG Uplus and Hyundai Elevator jointly developed 'MIRI View,' which uses AI CCTV in elevators to detect unusual situations such as screams, falls, and prolonged stays, and relay this information to the monitoring center.
* This article has been translated by AI.
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