During the Chuseok holiday, free video calls will be available to all telecom users, including those with budget mobile plans. To support small businesses working with major telecom and platform companies, early payments for supplier fees and distribution network commissions will be made.
On September 20, the Ministry of Science and ICT announced a digital support initiative in collaboration with the three major telecom companies and platform firms. To address the surge in cyber threats during the holiday, the Korea Internet & Security Agency (KISA) will enhance monitoring efforts. An emergency response system will be established with telecom, platform, and key security companies to ensure rapid responses to any incidents.
The three telecom companies will operate a '24-hour emergency response team' to monitor traffic surges, security threats, and service disruptions in real time. Kakao will send messages to approximately 27 million users via 'Kakao Channel Talk' to help prevent phishing scams, including the recent rise in 'team mission fraud.'
Free video call services will be provided to all users of the three telecom companies (SK Telecom, KT, and LG Uplus) as well as budget mobile subscribers. Major platform companies will offer guidance on transportation and medical facilities during the holiday. New tabs for 'Emergency Care' and 'Free Holiday Parking' will be added to Naver Maps and Kakao Maps, providing information on open hospitals, clinics, pharmacies, and free parking locations during Chuseok.
Communication quality will also be improved in key transportation areas. The telecom infrastructure along major high-speed rail routes will be expanded threefold. An additional 305 base stations will be installed at key locations such as highways, train stations, airports, and tourist sites. Furthermore, 32 mobile base stations will be deployed to ensure stable communication services.
To support small partner companies and small business owners, early payments for supplier fees and distribution network commissions will be made. The bidding process for telecom construction projects will be improved to address challenges faced on-site, and safety management costs will be adjusted to enhance stability. The platform industry will also expedite payment settlements for partner companies, reducing the burden on small businesses through advertising support and lower transaction fees.
To alleviate the economic burden on low-income and vulnerable groups, the telecom payment delinquency system will be improved. Previously, users with overdue payments could only receive basic voice and text services during the grace period. Now, essential services such as 'identity verification' and 'phishing and spam blocking' will be accessible. The grace period for receiving services will be extended from 21 days to a maximum of three months, nearly quadrupling the duration. Small payment delinquencies will no longer be grounds for service suspension.
* This article has been translated by AI.
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