WhaTap Labs provides IT monitoring solutions to Indonesia

By Kim Joo-heon Posted : June 12, 2024, 11:21 Updated : June 12, 2024, 19:21
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This undated photo shows a monitoring control room with digital screens. Getty Images Bank
SEOUL, June 12 (AJU PRESS) - WhaTap Labs, a Korean software-as-a-service (SaaS) startup, is accelerating its push into the Indonesian market with its information technology infrastructure monitoring solutions. 

The company said Tuesday it has signed contracts with Adira Finance, a major financial firm, Federal International Finance (FIF), and telecom operator Smartfren, which has 36 million subscribers, in the second quarter of this year. 

WhaTap entered the Southeast Asian market in February by signing a monitoring service agreement with broadcaster MNC during Indonesia’s presidential election period. 

WhaTap, founded in 2015, specializes in monitoring solutions that minimize issues such as connection delays and functional errors. Demand for such monitoring solutions is especially high in Indonesia, as the Southeast Asian country is rapidly transitioning to cloud-based systems, according to WhaTap.

"As IT operational environments globally are moving to the cloud, complexity is increasing, leading to a rising demand for solutions to manage this complexity," WhaTap Labs CEO Dongin Lee said in a press release. "We are doubling down on our efforts to secure more global customers, aiming to become Asia's leading observability platform by 2027."

According to market research firm Gartner, the global IT operations management software market is projected to grow to $61.79 billion by 2026. 

WhaTap's domestic clients include Lotte Shopping, LG Uplus, Starbucks Korea, and the Korea Disease Control and Prevention Agency.
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