SEOUL, November 06 (AJP) - A group of senior Swiss banking executives visited Toss Bank’s headquarters in Seoul on Wednesday to study South Korea’s rapidly evolving digital finance ecosystem, the company said Thursday.
The 18-member delegation, organized by the Swiss Embassy in Seoul and telecommunications company Swisscom, was welcomed by Toss Bank’s chief executive, Lee Eun-mi, and other senior executives.
During the meeting, Toss Bank shared its experience in digital innovation and financial inclusion since its founding in 2021. Executives highlighted the company’s customer-first approach, technology-driven risk management, and efforts to expand access to financial services for underserved communities — factors that have fueled the online bank’s rapid growth and early profitability.
The Swiss representatives, including executives from several cantonal banks — regional institutions that form a cornerstone of Switzerland’s financial system — sought insights into South Korea’s competitive banking landscape, the rise of fintech, and the country’s digital payment infrastructure. They also discussed the challenges of balancing regulatory oversight with financial innovation, according to Toss Bank.
“Toss Bank’s achievement of breaking even in just 21 months is impressive, driven by its deeply embedded agile culture,” said Christian Dicke, a corporate representative at Swisscom.
Lee said the visit reflected growing global interest in South Korea’s digital finance model.
“Toss Bank’s continuous innovation and expanded customer access are not just declarations but evidenced by real changes in the Korean financial market,” she said. “We aim to share our digital finance experience with the Swiss financial sector and contribute to a sustainable global financial ecosystem.”
Founded as one of South Korea’s first internet-only banks, Toss Bank has quickly emerged as a major player in the country’s fintech landscape, challenging traditional lenders with its focus on user experience and inclusive banking.
* This article, published by Economic Daily, was translated by AI and edited by AJP.
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