NH Nonghyup Life is accelerating its digital transformation in the insurance sector by establishing an integrated imaging system that utilizes artificial intelligence (AI) optical character recognition (OCR) technology.
The company announced on July 15 that it has completed the 'AI-Based Integrated Imaging System Construction' project.
The new system allows AI to automatically recognize and classify documents generated across various operations, including payment review, bancassurance sales, underwriting, and asset management.
Notably, by leveraging AI OCR technology, the system minimizes post-verification procedures in the document recognition process and establishes a foundation for systematic management and utilization of data extracted from images. The entire process from document recognition to classification and utilization has been automated, creating an AX (AI Experience) based work environment.
In May, NH Nonghyup Life also filed a patent for a system that automates insurance subscription design using AI, further enhancing its competitive edge in AI-based insurance services.
Son Nam-tae, head of the IT Support Division at NH Nonghyup Life, stated, "AI technology is a key competitive advantage that enhances productivity in insurance operations and the quality of customer service. We will continue to actively utilize AI and digital technologies to drive business innovation and expand digital insurance services that customers and sales teams can experience firsthand."
* This article has been translated by AI.
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