Naver will disable comments on articles when malicious posts exceed a set threshold, as it steps up efforts to promote healthier online discussion.
Naver said on 23 it is applying its artificial intelligence-based detection system, Cleanbot, to all articles, including those in the politics and elections sections, to identify malicious comments.
When the number of malicious comments crosses the threshold, users will see a notice saying, “Comments are not available because Cleanbot detected a large number of malicious comments,” along with a banner for the company’s “Green Internet” campaign.
First introduced in 2019 as an industry first, Cleanbot has been continuously upgraded to better detect profanity and sexually explicit or violent language, as well as expressions of hate, disparagement and discrimination, Naver said. The company added that it is preparing another AI Cleanbot model upgrade by the end of April.
Kim Suhyang, a Naver leader, said the company has been working to make the comment section “a place for healthy communication” by advancing Cleanbot, following last month’s move to stop providing comments at the bottom of articles in the politics and elections sections. “We will continue to develop the service by listening to a range of opinions so we can respond to rapidly changing forms of malicious comments,” Kim said.
* This article has been translated by AI.
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