NH Bank is introducing a comprehensive service that allows customers to check and reclaim forgotten financial assets all at once.
The bank announced on July 21 that it has launched the 'Hidden Asset Discovery' integrated inquiry and refund service.
This service expands the existing features for dormant deposit inquiries and refunds. Customers can now check and reclaim not only dormant deposits but also foreign currency deposits, trust accounts, unclaimed retirement pension contributions, and expiring NH points.
The service is available through NH All-One Bank, NH Smart Banking, and NH Internet Banking. In mobile banking, users can link their MyData to check hidden financial assets held by other financial institutions.
NH Bank has been working to reduce unclaimed assets by improving related systems. It has introduced a service to convert NH points into local currency and operates a refund notification system tailored to individual customers using big data analysis. The bank is also continuously pursuing improvements by reflecting hidden financial asset refund performance in departmental evaluations.
Park Jang-soon, Deputy Head of NH Bank's Financial Consumer Protection Division, stated, "We hope customers can easily and conveniently find and reclaim financial assets they have long forgotten. We will continue to expand customer-centric services to enhance the rights of financial consumers."
* This article has been translated by AI.
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