Lotte Super has partnered with the delivery platform Coupang Eats to launch a quick commerce service that promises delivery within one hour. The service will utilize over 170 stores nationwide to cater to the demand for nearby shopping, offering a range of products from fresh food to deli items and household goods.
As of September 7, Lotte Super has begun operating the quick commerce service through Coupang Eats at more than 170 locations across the country. This initiative combines Lotte Super's strategically located stores with Coupang Eats' delivery infrastructure.
Customers can order Lotte Super products via the Coupang Eats app, where store employees will select and package the items for delivery. The goal is to prepare the products within approximately 15 minutes and complete delivery within one hour.
The service operates from 10 a.m. to 10 p.m., although actual order availability may vary by store.
Approximately 3,000 items are available for sale, including fresh produce, processed foods, and household goods. Customers can also order ready-to-eat items such as chicken, kimbap, and sandwiches. The minimum order amount is set at 15,000 won.
Lee Gyu-hwan, head of the quick commerce operations team at Lotte Mart & Super, stated, "We expect to provide a convenient shopping experience by combining Lotte Super's proximity store network with Coupang Eats' delivery infrastructure. We plan to operate the quick commerce service stably by monitoring operational performance and customer feedback in the future."
With Lotte Super's entry, all four major SSMs in South Korea are now offering quick commerce services through Coupang Eats. Following GS The Fresh, E-Mart Everyday, and Homeplus Express, Lotte Super's partnership is expected to intensify competition in the instant delivery market among SSMs utilizing delivery platforms.
* This article has been translated by AI.
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