[K-Tech] LG CNS unveils enterprise AI platform, aiming to redefine workplace

Hyun Shin-gyoon CEO of LG CNS gives a speech on agentic AI in a media conference in LG Science Park Seoul Aug 25 2025 Courtesy of LG CNS — Hyun Shin-gyoon, CEO of LG CNS, speaks at a media conference in LG Science Park, Seoul, Aug. 25, 2025. Courtesy of LG CNS

SEOUL, August 25 (AJP) - LG CNS on Monday introduced what it described as South Korea’s first full-scale platform for “agentic AI,” a new class of artificial intelligence designed to make decisions and carry out tasks without human oversight.

At a press conference at LG Science Park in Seoul, the IT services arm of LG Group announced two flagship offerings: AgenticWorks, a modular platform for building enterprise-grade agentic AI services, and a:xink, a workplace productivity tool that integrates seven core business functions.

Agentic AI, a term that industry experts increasingly use to describe autonomous assistants, goes beyond conventional chatbots or recommendation systems. The technology is intended to independently analyze information, take action across corporate systems and, in some cases, collaborate with other AI agents.

LG CNS said AgenticWorks consists of six modules that allow businesses to design, deploy and manage agentic AI services across their entire life cycle. Its architecture lets companies adopt only the components they need, potentially lowering barriers to entry for non-technical staff.

In practical terms, the company said, the system could track project budgets, flag risks, analyze competitor financial statements and generate business reports — all without human prompting.

“This opens the door for employees outside IT departments to design their own AI workflows,” the company said in a statement.

The a:xink service is an early demonstration of the platform’s potential. Using natural language commands, an employee might ask the system to draft a business trip approval based on meeting minutes and insert the request into a weekly report. Behind the scenes, the AI coordinates with document management and approval agents to execute the task.

LG CNS said the service has already been deployed at LG Display, where it boosted daily productivity by about 10 percent and generated annual cost savings of more than 10 billion won, or roughly $7.4 million. The company expects productivity gains to surpass 30 percent within three years.

“Agentic AI will fundamentally transform the competitive landscape by actively analyzing and coordinating entire work processes while supporting decision-making,” said Hyun Shin-gyoon, chief executive of LG CNS. “This allows employees to focus on creative tasks.”

Kim Dong-young davekim0807@ajupress.com