Samsung Electronics is shifting its internal communication platform, 'NowTalk', from an anonymous format to a full real-name system. This change aims to prevent defamation and the spread of false information while fostering a healthy organizational culture, in line with the amendments to the Information and Communications Network Act that took effect last month.
According to industry sources on August 17, Samsung Electronics announced to its employees that starting at midnight on August 18, all posts and comments on NowTalk will require real names.
NowTalk serves as a primary communication space for employees to share major company issues and policies. It has traditionally operated on an anonymous basis, allowing for free exchange of opinions.
However, with the implementation of the revised Information and Communications Network Act on July 7, which significantly increased liability for violations of personal rights and the distribution of false or manipulated information, the internal communication method has undergone a complete overhaul.
Samsung cited the rise in defamation and the spread of unverified rumors hidden behind anonymity as a reason for the transition, noting that the essence of internal communication had been compromised. In fact, incidents of verbal abuse and personal attacks on NowTalk have led to the company receiving a 'Workplace Harassment Improvement Guidance' order from the Ministry of Employment and Labor.
Samsung stated, "This measure is aimed at protecting the personal rights and dignity of employees and creating a respectful communication environment."
Existing posts and comments registered before the implementation of the new system will not be retroactively applied to real names. Additionally, the posting and viewing functions through the 'NOW' menu on the main screen will remain unchanged.
Following the introduction of the real-name system, Samsung plans to continuously monitor for violations of internal rules and the distribution of false information. The company indicated that it would consider further system revisions if behaviors that hinder healthy communication persist.
* This article has been translated by AI.
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