Gunpo Mayor Han Dae-hee stated on August 24 that the introduction of barrier-free kiosks is a measure to create an environment where everyone can access public services without discrimination.
On this day, Mayor Han announced that Gunpo has become the first local government in the country to implement 'barrier-free (BF) kiosks' verified by the Korea Intelligent Information Society Agency (NIA) to lower the barriers for public service access for digitally vulnerable groups, including the disabled and the elderly.
The new kiosks replace existing unmanned delivery box terminals.
The installed kiosks have received the 'Priority Purchase Target Intelligent Information Product Verification Certificate' from the NIA, making Gunpo the first local government to introduce NIA-verified products in public service settings.
Notably, the new kiosks focus not just on replacing devices but on providing 'public services that everyone can use.' They are equipped with various accessibility features, including lower screens, braille keypads, screen magnification, and volume control, making it easier for the disabled and elderly to use.
Citizens who previously faced difficulties using the kiosks can now adjust the screen and volume according to their physical characteristics and usage environment, significantly enhancing the convenience of accessing public services.
This initiative reflects the intent of the Act on the Prohibition of Discrimination Against Persons with Disabilities and the Remedy of Rights, aiming to improve the accessibility of public unmanned information terminals and reduce inconveniences for citizens who may be marginalized by digital technology.
The unmanned delivery boxes operated by Mayor Han are installed at two locations: Geumjeong Station and the Gunpo 1-dong Administrative Welfare Center.
This contactless safety service assists citizens who have difficulty receiving packages during the day, as well as single women, and began operations in July 2022.
Each facility is equipped with a 14-compartment delivery storage box and safety features such as CCTV, with an average annual usage of about 3,600 cases.
The unmanned delivery boxes operate year-round and can be used for free for up to 48 hours. After 48 hours, a storage fee of 1,000 won per day is charged for a maximum of five days.
Local citizens have responded positively to the introduction of the barrier-free kiosks.
One citizen remarked, “While kiosks are convenient, they have often been difficult for the elderly or disabled to use. The fact that the screens are lower and equipped with braille and voice features shows consideration for actual users.”
Another citizen stated, “It is important for public facilities to be accessible to everyone, and I am glad that Gunpo is taking the lead in this area.”
Mayor Han added, “In the future, we will continue to improve convenience for citizens and create a sustainable barrier-free environment, laying the foundation for everyone to live safely.”
* This article has been translated by AI.
Copyright ⓒ Aju Press All rights reserved.