K Bank will temporarily suspend its financial services on October 18 for system maintenance and updates.
The bank announced on October 8 that it will halt financial transactions from midnight to 10 a.m. on the 18th to enhance service stability and improve its systems.
During this period, users will be unable to open or check new savings accounts and loans, as well as conduct transactions through the K Bank app and website. Domestic and international card payments, cancellations, Upbit KRW deposits and withdrawals, and ATM access will also be unavailable.
Transactions and inquiries related to K Bank accounts through other financial institutions, general customer service operations, and notifications for deposits, withdrawals, and card payments will be suspended as well.
However, the transportation card function will remain operational. Customers can still report lost cards or voice phishing incidents through customer service.
This maintenance is aimed at improving the stability of financial services and enhancing operational infrastructure. K Bank plans to inspect and upgrade its core systems, including databases, servers, and networks.
To minimize customer inconvenience during the service interruption, K Bank is providing advance notice through app announcements, emails, app push notifications, and alerts.
A K Bank representative stated, "We are utilizing late-night hours over the weekend for system updates to provide more stable financial services," and urged customers to handle important transactions, such as loan repayments and real estate payments, in advance.
* This article has been translated by AI.
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