On June 25, KB Financial Group announced that KB Kookmin Bank was awarded the 'Collaboration of the Year' by the Financial Services Commission during the event co-hosted by D.CAMP and the Korea Fintech Support Center.
At the event, KB Kookmin Bank presented a case study on establishing a 'real-time answer quality evaluation and control system' to ensure the reliability of a generative artificial intelligence (AI)-based financial consulting agent in collaboration with the startup Tinaps. The two companies have been working together on joint projects this year as part of the KB Innovation Hub Center's 'KB Open Innovation Program,' which includes designing a finance-specific real-time answer evaluation model and implementing reliability verification technology based on retrieval-augmented generation (RAG).
The KB Open Innovation Program provides startups with opportunities for proof of concept (PoC) to validate and apply innovative technologies in collaboration with KB Financial affiliates.
Through this collaboration, KB Kookmin Bank reported that it has successfully preemptively blocked over 90% of instances where AI generates false information, thereby reducing the risk of incorrect answers. The bank plans to expand the application of this technology to other consulting areas in the future.
A KB Financial representative stated, "This collaboration is significant as it lays the groundwork for solving field challenges by combining the innovative technologies of startups with the expertise of financial institutions. We will support innovative companies to enhance the overall competitiveness of the financial industry."
* This article has been translated by AI.
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