Shinhan Financial Enhances Internal Controls with Generative AI Launching 'SCoRE AI'

by Ahn Seon Young Posted : June 28, 2026, 09:48Updated : June 28, 2026, 09:48
Shinhan Financial Group
[Photo: Shinhan Financial Group]

Shinhan Financial Group is integrating generative artificial intelligence (AI) into its internal control platform, enhancing its accountability-based internal control system.

On June 28, Shinhan Financial announced that it has completed the development of 'SCoRE AI,' which combines generative AI with its accountability management system, 'SCoRE.' The system will officially launch on June 29.

Since introducing the accountability structure in September 2024, starting with Shinhan Bank, the group has proactively established a comprehensive internal control management system. The SCoRE AI was designed to further enhance internal controls based on the experiences gained from operating the accountability structure.

SCoRE AI features automatic analysis and verification of internal control inspection results and supporting documents from various departments. It also assists executives in fulfilling their responsibilities by reflecting external regulatory issues, such as financial incidents and changes in laws. Built on the group's own server, it integrates and analyzes internal and external data to enhance security. The infrastructure allows for shared use among group companies and the expansion of various AI agents for internal control.

Shinhan Financial has completed the patent application for the related core technologies and plans to enhance system utilization by regularly receiving updates on financial regulatory trends.

Chairman Jin Ok-dong stated, "Internal control is a key competitive advantage that determines the sustainability of financial companies. Shinhan Financial will leverage its experience in operating the accountability structure, combined with AI capabilities, to create a more responsible and sophisticated internal control system."



* This article has been translated by AI.