Samsung SDS is expanding the implementation of its AI collaboration solution, 'Briteworks,' to nine central government ministries, enhancing its presence in the government AI administrative innovation market.
On August 13, Samsung SDS announced that it has confirmed the introduction of the Briteworks AI collaboration solution to nine ministries. Following the earlier confirmation in April with the Ministry of Economy and Finance and the Ministry of Planning and Budget, the new additions include the Ministry of Veterans Affairs, the Ministry of Trade, Industry and Energy, the Ministry of Employment and Labor, the Financial Services Commission, and the Overseas Koreans Agency. These ministries are expected to begin services sequentially by the end of August.
Previously, the Ministry of the Interior and Safety announced plans to expand its generative AI-based intelligent work management platform, 'OnAI,' to over 40 central administrative agencies by the end of this year. Samsung SDS is providing Briteworks as the official collaboration tool to support the government's AI administrative innovation efforts. Briteworks integrates various collaboration features, including AI search, knowledge management, document drafting support, messaging, video conferencing, and data sharing.
Public institutions handle sensitive personal data and critical administrative information, necessitating a higher level of security. In this regard, Samsung SDS stated, 'Briteworks operates in a public-private partnership (PPP) cloud environment that has obtained the highest security level, 'A,' from the National Intelligence Service, ensuring that central ministries and public institutions can utilize generative AI in a secure environment.'
By seamlessly integrating generative AI into workflows, Briteworks aims to enhance the productivity of civil servants and facilitate inter-departmental collaboration. It also offers mobile-based features for real-time reporting, approvals, video conferencing participation, and AI-generated meeting summaries, creating a flexible work environment.
Civil servants can quickly find necessary information from vast administrative data through AI search and utilize automatically organized meeting minutes to expedite follow-up tasks. This allows them to continue their work without returning to the office, improving continuity and efficiency.
Samsung SDS plans to continuously enhance Briteworks in line with the government's expansion of AI work environments. The company aims to develop it into a government AI collaboration tool that boosts civil servant productivity and the quality of administrative services.
Song Hae-kyu, Vice President and Head of the Solution Business Division at Samsung SDS, remarked, 'With a total of nine central ministries now selecting Briteworks as their official collaboration tool, its utilization in the public sector is gaining momentum. We will strengthen integration with the OnAI mobile service to create a convenient and secure work environment for civil servants, actively supporting the transition to AI in the public sector.'
Meanwhile, Samsung SDS has proposed innovative administrative solutions based on its full-stack capabilities in the public sector, encompassing the AI agent platform Fabrics, the AI collaboration solution Briteworks, and AI data centers. The company is expanding generative AI services tailored for public tasks, including the 'AI Civil Complaint Supporter,' AI-based procurement law interpretation services, and the government24 public AI search service.
* This article has been translated by AI.
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