The ministry said it was working with Microsoft Korea to monitor service recovery and assess user complaints and potential damage. The ministry also asked Korean online platforms to check for potential system vulnerabilities to avoid similar outages. Microsoft said the issue stemmed from an earlier network capacity upgrade that surfaced following recent changes.
Tags: South Korea, Microsoft, Microsoft 365, MS365, Service Outage, IT Disruption, Email Services, Ministry of Science and ICT, Microsoft Korea, Network Failure, Cybersecurity, Digital Infrastructure, Technology, Emergency Response
Kim Hee-su
Kim Hee-su is a bilingual reporter at AJU Press, covering defense and foreign affairs. Before joining AJP in 2025, she worked at The Korea Times, where she wrote interview stories, including a profile of North Korean defector Kim Gum-hyok, and produced digital content. She also previously worked as a researcher for KBS News 9’s International News Department, supporting correspondents in 10 countries around the world. She graduated from the University of Toronto in Canada with a double major in Book and Media Studies and East Asian Studies.
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